Knowledgebase: Windows Hosting > Plesk
Editing Custom Error Pages in PLESK
Posted by Senthil, Last modified by on 08 March 2007 07:58 PM

Before editing the Custom error pages,
You should check whether "custom error documents" enabled for your domain
1. You can check that through Plesk interface.
2. Go to a specific domain’s administration page, click Setup, and select the Custom Error Documents checkbox.

If you are using Windows Webhosting
you can customize only the following error messages:

* 400 Bad File Request
* 401 Unauthorized
* 403 Forbidden/Access denied
* 404 File Not Fount
* 500 Internal Server Error

1.If you would like Plesk web server to show your custom error pages instead of standard ones, follow these steps:

2.Login to your domain hosting account on the Plesk CP or connect to through your FTP client, and go to the error_docs directory. go to the directory /error_docs/

3.Edit or replace the respective files. Be sure to preserve the correct file names:

* 400 Bad File Request - bad_request.html
* 401 Unauthorized - unauthorized.html
* 403 Forbidden/Access denied - forbidden.html
* 404 File Not Fount - not_found.html
* 500 Internal Server Error - internal_server_error.html

4.Once done editing, wait till it takes effect normally it takes 6 - 24 hours. After that, the web server will start using your error documents.

~ Support Team ~
Square Brothers Information Technologies Pvt. Ltd.,
AA-9, Second Avenue, Annanagar, Chennai.
Tamilnadu, India. PIN : 600 040.
Phone : +91.44.26205356
e-Mail :
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