Knowledgebase: Linux Hosting > Cpanel
How to create, access , configure email (pop3) accounts ?
Posted by Senthil on 07 November 2005 05:54 AM
1. Login to the Cpanel

2. Click "mail"

3. Go to Add/ Remove accounts

4. Create email addresses as you wish


5. To send and receive emails using mail clients such as Outlook / Outlook Express / Thunderbird use the below settings

POP3 server : mail.yourdomain.com ( replace yourdomain.com with exact domain name)
SMTP server : mail.yourdomain.com ( replace yourdomain.com with exact domain name)
Username : yourname@yourdomain.com ( replaace yourname@yourdomain.com with exact email address you have created)
Password : As you gave while creating the email address
Dont forget to Check "My Server Requires Authentication" under Properties >>> Server Options.

6. To access mails via web mail use

http://www.yourdomain.com/webmail/ . Here username is your the full email address.


Most Common Errors you may face :
------------------------------------------

Q. Why i am getting SMTP server not responding errors while sending emails (Time out or No Response Error)

A. Some ISP's are blocking SMTP server port 25 due to spamming issues. In this case contact your ISP and try sending mails with your ISP's SMTP server instead of mail.yourdomain.com

Q. I am new customer and unable to send/receive emails ?

A. To send and receive mails your domain should be propagated to our servers. Generally it will take 24 - 72 Hrs to complete propation.


Q. Suddenly, I am unable to send / receive mails what could be problem ?

A. (i) Check whether you are using correct user name and password. (ii) Make sure that Email account has enough disk space to send/receive emails. (iii) Check if domain on which you are having email issues didn't exceeded allocated Disk Quota
(iv) Check if you are having correct email configuration or not.



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